Hulu was experiencing broad technical difficulties Thursday, as thousands of users spanning the U.S. logged complaints about problems with streaming video and accessing the Hulu app.
User reports of issues with Hulu began to spike around 8 p.m. ET, according to monitoring site Downdetector — with more than 57,000 complaints registered as of 8:21 p.m. ET. The problems were reported across the country, with reports concentrated in New York, Boston, Washington, D.C., and Chicago.
According to user reports, issues with Hulu encompassed both the on-demand and live TV tiers of the service.
A message on Hulu’s main support website said, “Playback unavailable? We’re investigating the issue with the highest priority and hope to have things back up and running soon. Thanks for your patience!”
Meanwhile, on Thursday evening, the main page for hulu.com displayed an error message saying, “We’ll be back. This page is temporarily unavailable. Please try refreshing the page or go back to the homepage.”
Reps for Disney Streaming Services, which operates Hulu, did not immediately respond to a request for information. There were no evident issues with Disney+ or ESPN+, which are also operated and managed by Disney Streaming Services.
More to come.
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